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Showing posts from December, 2010

Christmas 2010

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Totnes castle looking very pretty, dusted with Saturday's snow. We've been very busy for the past few weeks, making sure everyone gets their Christmas presents in time for the big day. The sorting office in Totnes has been deluged with our sacks of parcels, headed for destinations from Plymouth to New Zeland. The most popular present this year has been the Penguin Race, which has also featured in our window display and has been entertaining shoppers in the Narrows. The late night shopping on Tuesday nights has been a resounding success this year, with Adam and Emily running hook-a-duck and a lucky dip outside the shop. Many people braved the cold to shop and soak up the fantastic atmosphere. Unfortunately the snow arrived in the two weeks before Christmas and this has caused some disruption, with delivery men being unable to get through. We've been trying our best to make sure as few people are disappointed as possible, but inevitably there will be some delays. Do

What happened to Sagepay? - Manic monday 2010

Could it have happened on a worse day? Although the experts seem undecided about whether manic Monday fell on November 29th or December 6th this year 2010) It is absolutely conclusive for us that the busiest day this year so far has been today, being Manic Monday December 6th. This catastrophic sagepay meltdown was not affecting just us either - it appears that many, if not all e-commerce sites relying on Sagepays (formerly Protx) payment gateway have also been affected, several of which appearing not to have a contingency plan in place, and probably losing a small fortune in lost sales and abandoned baskets. Luckily for us, our system alerted us that we had an unusual amount of pending orders, and so we were able to switch over to the trusty Paypal gateway so that all of our customers would not spend an hour or so deciding on which toys to buy, choosing the various colours and product selection types, ticking off their Christmas present list and stocking fillers one by one, get their